Welcome to Preksha Education. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how https://prekshaeducation.com/ collects, uses, stores, and safeguards your information when you visit our website, register for services, purchase books, enroll in courses, or interact with our educational platform.
By using our website, you agree to the practices described in this Privacy Policy.
1. About Preksha Education
Preksha Education is a private educational platform that provides study materials, coaching support, books, mock tests, online learning resources, and academic guidance for students. We value trust and transparency in how we handle user information.
2. Information We Collect
We collect only the information necessary to provide our services effectively. This may include:
Personal Information
When you contact us, register, place an order, or submit forms, we may collect:
- Full name
- Email address
- Mobile number
- Billing address
- Shipping address
- City, state, and postal code
- Order details
Educational or Service Information
Depending on the service, we may also collect:
- Course preferences
- Book purchase details
- Exam preparation interests
- Support inquiries
Technical Information
When you browse our website, certain technical data may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
- Referring website
This helps us improve website performance and user experience.
3. How We Use Your Information
We use your information only for legitimate business and educational purposes, including:
- Processing orders and delivering books (such as Focus Navodaya Book or other materials)
- Creating user accounts
- Providing customer support
- Sending order confirmations and service updates
- Responding to inquiries
- Improving website functionality
- Personalizing content and services
- Sending important notifications related to purchases or courses
- Preventing fraud or misuse
We do not collect unnecessary personal information.
4. Payment Security
Your payment security is very important to us.
We use trusted and secure third-party payment gateways such as Razorpay or other approved providers to process transactions.
Important Note:
- We do not store your credit card details
- We do not store debit card numbers
- We do not store UPI PINs
- We do not store bank account passwords or sensitive banking credentials
Payment data is handled securely by certified payment processors according to their own privacy and security standards.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies may help us:
- Remember user preferences
- Improve website speed and navigation
- Understand visitor behavior
- Measure traffic and engagement
- Show relevant content or advertisements
You may disable cookies through your browser settings, though some website features may not work properly.
6. Google and Facebook Tools
We may use tools and services provided by third parties such as:
- Google Analytics
- Google Ads
- Facebook Pixel
- Meta advertising tools
- Other remarketing or analytics services
These tools may use cookies or tracking pixels to:
- Measure website traffic
- Understand user interactions
- Improve ad performance
- Show relevant ads based on browsing behavior
These third-party providers have their own privacy policies and data practices.
7. We Do Not Sell Your Data
We respect your privacy.
Preksha Education does not sell, rent, trade, or commercially distribute your personal information to anyone.
Your data is used only for operational, educational, customer support, marketing optimization, and service delivery purposes as described in this policy.
8. Sharing of Information
We may share limited information only when necessary with trusted service providers, such as:
- Payment gateways
- Courier or delivery partners
- Hosting providers
- Technical support services
- Analytics and advertising platforms
- Legal or regulatory authorities when required by law
We share only the minimum information needed for the specific purpose.
9. Data Storage and Security
We take reasonable technical and administrative measures to protect your information from:
- Unauthorized access
- Misuse
- Data loss
- Alteration
- Disclosure
However, no website or online transmission can be guaranteed 100% secure. Users should also protect their own passwords and devices.
10. User Account Responsibility
If you create an account on our website, you are responsible for maintaining confidentiality of your login details.
Please notify us immediately if you suspect unauthorized access to your account.
11. Children’s Privacy
Our services are educational in nature and may be used by students. However, minors should use the website under the supervision of parents or guardians where appropriate.
We do not knowingly collect personal information from children in violation of applicable laws.
12. External Links
Our website may contain links to third-party websites such as social media platforms, payment services, or reference sites.
We are not responsible for the privacy practices, content, or security of external websites. Users should review their respective privacy policies.
13. Your Rights and Choices
You may request to:
- Update incorrect information
- Correct account details
- Delete certain personal data (subject to legal/business requirements)
- Opt out of promotional communications
- Ask questions about your stored information
For such requests, please contact us through our official website contact page.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
Updated versions will be posted on this page with immediate effect upon publication. Users are encouraged to review this page periodically.
15. Consent
By using https://prekshaeducation.com/, registering an account, purchasing products, or using our services, you consent to the collection and use of information as described in this Privacy Policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Preksha Education through our official website contact page.
Thank you for trusting Preksha Education.